American Citizen Services in Ho Chi Minh City and Hanoi


General Information

The American Citizen Services (ACS) units of the U.S. Consulate General in Ho Chi Minh City and the U.S. Embassy in Hanoi assist U.S. citizens in emergencies, and also provide routine services such as

  • processing passport applications,
  • issuing Reports of Birth Abroad to U.S. citizen children born in Vietnam,
  • providing overseas voting assistance,
  • giving information on Social Security and Veterans’ benefits,
  • distributing income tax forms,
  • notarizing documents, and

The American Citizen Services unit cannot act as your travel agent, bank, lawyer, investigator or law enforcement agent. Please do not expect the office to find you employment, get you residence or driving permits, act as interpreters, search for missing luggage, or settle disputes with hotel managers. You may not stay at the U.S. Consulate General or Embassy if you are stranded. However, the office can tell you how to obtain help on these and other matters.

Contact Points

U.S. Consulate General in Ho Chi Minh City
4 Le Duan Boulevard, District 1
Ho Chi Minh City, Vietnam
T: +84 8 822 9433, extension 2159
F: +84 8 824 5571
W: hochiminh.usconsulate.gov
Attn: American Citizen Services Unit

U.S. Embassy in Hanoi
7 Lang Ha Street, Ba Dinh District
Hanoi, Vietnam
T: +84 4 771 1500 Hours for telephone inquiries: 2:30pm – 3:30pm, M-F
F: +84 4 772 1510
W: hanoi.usembassy.gov
Attn: American Citizen Services Unit