Customs glitches and other problems cause huge backlogs

Customs Delays at Cat Lai Portat Cat Lai Port. The implementation of VNACCS (Vietnam’s Automated Cargo and Customs Clearance System) has encountered glitches as documents guiding it are complicated and confusing.

Nguyen Thi Hong, vice chairwoman of the HCMC government, agreed with Hung, saying that she also had trouble understanding those documents though she is knowledgeable in the area.

Bui Le Hung, head of the Management-Supervision Office under the customs department, told a meeting over the weekend that the surging flow of goods to the Cat Lai port had led to an accumulation of goods there.

Hung also admitted that the implementation of VNACCS has encountered glitches as documents guiding it are complicated and confusing.

VNACCS /VCIS is now available at all sub-departments under the HCMC Department of Customs after one month of implementation, said Le Dinh Loi, deputy head of the city’s customs department.

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