According to the latest Tholons’ report on the 100 cities in the world most attractive in software outsourcing, HCM City ranks the 17th, while Hanoi at 21st.
Tholons still believes that in South East Asia, Vietnam remains one of the biggest ITO (information technology service outsourcing) providers which can replace India and China in the field.
The low labor cost, the improved business environment and qualified labor force all are the reasons that have made big companies such as Intel, IBM, Teleperformance and Siemens decide to set up their distribution centers in Vietnam.
Especially, HCM City still can see its name in the list of the top 10 newly emerging destinations (the nations from the 11th to the 20th in the top 100 are considered the most redoubtable rivals to the nations in the top 10). Tholons reserved a whole page in its report to analyze the capability of HCM City.
Even though HCM City has fallen by one grade from last year, HCM City is still considered a destination with great potentials, which can be the alternative choice for foreign companies, once the software outsourcing costs in China have been increasing.
Tholons said India was the top outsourcing nation with six cities among the top 10. They were Bangalore, Mumbai, Delhi, Chennai, Hyderabad and Pune.
Read more …
The turn of the century gave rise to a fundamental shift in the delivery of services across an increasingly globalized economy. With the advancements in technology growing by leaps and bounds over the past decade, the delivery of services outsourced from remote locations has become possible and more effective than ever. In fact over the past ten years, much has been discussed about the overall dynamics of the IT-BPO industry and its growth trajectory – how it catapulted from being a start-up economic subsector to its status today as a stable and maturing industry in just a span of ten years.
The services outsourcing industry’s development has reached a point where stakeholders are progressively gaining a deeper and better understanding of the industry. These stakeholders encompass the provider and buyer side, as well as locations proactively pursuing outsourcing investments in their respective geographies. Competition has never been as vibrant – and varied – as it is today. The setbacks posed by a highly volatile global economy can be seen as a definitive factor which helped test the endurance and consequently accelerate the development of such a young industry. While the IT-BPO industry received its share of developmental delays due to the economic crises which continue to hold sway over the world’s economies, it has nevertheless been able to shield itself from the worst brunt of these crises.
Tholons presents the 2012 Top 100 Outsourcing Destinations report. The one hundred emerged and emerging outsourcing destinations listed present the most promising locations for services outsourcing in the year ahead. With particular emphasis given on the strength of analysis on a regional perspective, as well as increased attention to the risk components associated with every location, the list aims to provide a definitive guide towards up and coming outsourcing locations carving their own niches in the global IT-BPO landscape.
Tholons is a leading full-service Strategic Advisory firm for Global Outsourcing and Investments.
Its advisors pioneered the Offshore advisory space more than a decade ago and continue to lead and evolve it.
Tholons offers the full range of service from developing globalization strategies, execution of outsourcing strategies and monitoring and tracking of outsourcing outcomes in order to meet client’s business objectives