Weekly Update May 30: Customer Value Proposition, Labour Code, World Blood Donor Day, 7 Habits


We, Jun 1 Customer: Who Cares? Theory and Reality of Customer Value Proposition
Mo, Jun 6 VN: Global Investment Destination – An Arbitral Perspective (Hanoi)
Tu, Jun 14 World Blood Donor Day – AmCham CSR Group Event
Tu-We, Jun 14-15 “The 7 Habits of Highly Effective People” – Signature Program
Sa, Jul 2, 2011 Independence Day Family Picnic and BBQ
Thu, Jul 7 How to Manage a Crisis that Hurts Your Company’s Reputation?
Southern Key Economic Region: Ports, Industrial Parks, and Other Infrastructure
Asia Development Bank: “Skills Enhancement Project” Loan to Vietnam, 2010-2016

Events, Meetings, Activities, and Special Offers for Members

110614 - World Blood Donor Day logo Organized by the AmCham Corporate Social Responsibility (CSR) Group for AmCham companies and staff.

Until Aug 31 “Spring and Summer” Offer at The Six Senses Con Dao Enjoy your stay at Vietnam’s newest International luxury resort at special promotional rates for an Ocean Front Villa or 3-Bedroom Villa. Special offer for Vietnam Residents.

We, Jun 1 Customer: Who Cares? – Theory and Reality of the Customer Value Proposition Thinking about “Value,” Peter Drucker wrote: “What the business thinks it produces is not of first importance, what the customer thinks he is buying, what he considers value, is decisive. And what the customer buys and considers value, is never a product. It is always utility, that is what a product does for him.” As competition increases within markets, the challenge of creating a customer value proposition that distinguishes you in the eyes of the customer becomes much more difficult! To do this you need to start simplifying complexity.

Fr, Jun 3 Joint Chambers HR Review Session Joint Chambers will review and coordinate recommendations concerning the proposed amendments to the Revised Labour Code, which will have a significant impact on current and future FDI in Vietnam.

Mo, Jun 6 Vietnam – Global Investment Destination – An Arbitral Prospective Review recent investment activities, and how companies in key sectors such as oil, gas & energy, resources and mining, manufacturing, will affect the FDI economic environment and M&A activities in Vietnam. The role of international arbitration in investment contracts with Vietnamese parties. Dispute Resolution: Best Practices and Drafting Strategies. And more. Keynote address by the Deputy Minister of Justice. Organized by Singapore International Arbitration Centre and Vietnam International Arbitration Centre.

Tu-We, Jun 14-15 “The 7 Habits of Highly Effective People” – Signature Program Thousands of organizational leaders around the world agree: The 7 Habits Effectiveness Process helps organizations meet real challenges, tackle real problems, and deliver real results. You’ve heard about “The 7 Habits of Highly Effective People,” the best-selling business book of all time. Now you have a chance to implement the 7 Habits in your life by attending an exciting two-day workshop based on the powerful book.

July 4th Event Banner Ad

Thu, Jul 7 How to Manage a Crisis that Hurts Your Company’s Reputation? Most crises are usually guessed to come from the external causes, but the reality is that 75% of them are internally-originated. The Ogilvy Brandshield method breaks down into three main areas: Prevent, Contain, and Grow. Case studies will be presented throughout the presentation.

Th, Jul 14, Roundtable with Customs Department – SAVE THE DATE Many FDI companies have challenges in dealing with Customs. Join this Roundtable to improve communications and understanding. Joint event with AmCham, EuroCham, and other FBA.

Plan ahead. Click here to see all upcoming Events and Committee Meetings

Stay informed about Vietnam-U.S. trade and investment with Weekly Updates (Past Issues).

News and Issues Updates

Government to sell $ 500 million stake in Vietcombank The government owns 90.7 percent of Vietcombank, or Joint Stock Commercial Bank for Foreign Trade of Vietnam, the nation’s second-biggest partly private bank by assets.

Jollibee readies expansion in Vietnam, US, Hong Kong “Jollibee Worldwide intends to invest $ 25 million to own a 49% stake in the joint venture company in Vietnam and 60% of its company in Hong Kong, which will include the current restaurant businesses of Viet Thai and its related parties,” the company said. Furthermore, Jollibee will lend $ 35 million to Viet Thai, which will paid with a 5% per annum interest until 2016.

Trans-Southeast Asia road section built in Vietnam – Southern Coastal Corridor Project (GMS) Part of the Southern Coastal Corridor Project which aims to build 217 kilometers of road running from Vietnam-Cambodia border to the Mekong Delta provinces of Kien Giang and Ca Mau. The 217-km stretch is part of the 950km-long route, which begins in Thailand’s capital city of Bangkok, runs through Cambodia and ends in Vietnam’s Mekong Delta city of Ca Mau.

ConocoPhillips Plans Sale of Oil Stakes Off Vietnam Coast A sale would allow the company to reduce its stake in an area that isn’t a significant part of its business, said Jason Gammel, an analyst at Macquarie Capital Europe in London who has a “neutral” rating on ConocoPhillips shares and owns none. “It’s a pretty small piece of their overall production, so there likely would be other parties who would find it of more interest.”

CapitaValue Homes, Khang Dien to develop 975 homes in HCM City, Vietnam The project is located close to the upcoming Ho Chi Minh-Long Thanh International Airport Highway, as well as the Saigon Sports City and Saigon Golf Mixed-use Development projects, about 20 minutes from the business center. This is the third value housing project in Asia for CapitaValue Homes, bringing its total pipeline in Asia to 35,000 units.

Less talk, more action: timid Asia needs to be decisive in the battle against inflation Vietnam is a cautionary tale among developing economies. It exudes potential and its natural resources, demographics and low-cost labour are attracting the world’s attention. And yet Vietnam has too much of a good thing on its hands: too much money chasing too few stable investments.

Vietnam to get new state-of-the-art S&T university, helped by loans from the ADB and France Along with funding physical facilities to accommodate an initial 5,000 students, the project will develop modern governance and management systems and capacity-build senior staff. It will also establish centers to promote high quality, relevant academic programs, research, and links to industry groups in the private sector. These features will provide a model that can be replicated at other local universities in the future.

Personal Safety in HCM City Over the last several months, there have been reported and verified instances of pick-pocketing, bag snatches, and residential break-ins targeting the expatriate community. Additionally, two residential guards of an ex-pat residential compound were found murdered while on duty. Please take your own personal safety and security seriously in order to avoid becoming a victim.

U.S. Investment and Trade Opportunities in Vietnam’s Southern Key Economic Region A “third wave” of U.S. FDI interest in Vietnam offers business opportunities. A robust and efficient trading and distribution environment is essential to support modern manufacturing industry for global markets.

Vietnam and the Trans-Pacific Partnership (TPP) Trade Agreement) The TPP negotiating partners currently include Australia, Brunei Darussalam, Chile, New Zealand, Peru, Singapore, Vietnam, and the United States. Malaysia has officially requested to join the TPP negotiations.

Developing a 21st Century Workforce in Vietnam Vietnam’s top technical universities, working with universities in the U.S., Intel, and the U.S. and Vietnamese governments, have embarked on an ambitious initiative to modernize their engineering degree programs, in the “Higher Engineering Education Alliance Program.”

Vietnam Competitiveness Report, 2010 – Michael Porter, et. al. Vietnam’s growth since the mid-1980s has been driven by transition and structural change. More recently, the policy response mainly focuses on intensifying investment, especially in SOEs and infrastructure, to generate growth rather than on upgrading productivity and efficiency. But the economic logic behind this growth model ultimately has limited potential.

Vietnam Provincial Competitiveness Index, 2010 Using new survey data from 7,300 businesses in Vietnam that describe firm perceptions of their local business environments and hard data, the PCI 2010 continues to benchmark the capacity of local governments to develop regulatory environments for private sector development. The PCI 2010 report includes a special feature on survey results from 1,155 foreign invested enterprises.

Click this link to read News Highlights: Business, Trade, and Investment in Vietnam and Asia.

Last week’s most popular links to events and articles

Tu, May 17 Members Night and Networking Cocktail Reception (Members & Invited Guests)
We, May 25 AmCham Palooza Party
Fr, May 20 AmCham HR Committee Information Session: Revised Labour Code
Roundtable with HCMC Customs Department for Importers/Exporters – POSTPONED
We, Jun 1 Customer: Who Cares? – Theory and Reality of the Customer Value Proposition

Recent Events and Information Resources on AmCham Web Site

Event Presentations and PHOTO ALBUMS Did you miss an AmCham event? Were you there but wanted to have a copy of the presentation? Didn’t get the business card of the person you were talking with? Now you can download the presentations by clicking on the above link. Also, you can see a list of people that attended the event, with links to their company contact information.

Click the following links for recent event information and to download presentations

May 12Dr Le Dang Doanh: Re-gaining Macroeconomic Stability
.Presentation: Dr Le Dang Doanh – Vietnam Economy 2011
Apr 26Health Challenges and Risks in Vietnam
.Health Challenges and Risks in Vietnam: International SOS
Apr 21Strategic Approach to Employee Communications
.Building employee engagement: Ogilvy impact
Apr 20Developing an Anti-Corruption Compliance Program
.UK Bribery Act 2011: Milton Lawson
.Developing a Compliance Program & Internal Controls: Orsolya Szotyory-Grove
.Developing an Anti-Corruption Compliance Program: Sesto E Vecchi
.Vietnam Anti-corruption Law: Luu Hoang Ha

Online Membership Directory Looking for information on AmCham companies? Click here to browse the Online Membership Directory for information about and contact points for nearly 500 AmCham companies, and over 1,000 representatives. Members can contact other members by email via the AmCham web site. Also, links to company web sites for even more information about AmCham companies in Ho Chi Minh City.

Benefits and Services Review AmCham benefits and services and learn how you can benefit from Networking Online, with over 250,000+ visitors and 350,000+ page-views per month to www.amchamvietnam.com.

Your announcement in AmCham’s Weekly Update email Early each week, AmCham’s Weekly Update email goes out to over 1,000 representatives of nearly 500 AmCham companies, plus over 4,000 subscribers in Vietnam, Singapore, Japan, and the USA. We welcome event announcements that are of interest to our business readers.

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Keep up-to-date about U.S.-Vietnam trade and investment with Weekly Updates (Past Issues).